Full FAQ
tkbid FAQ — Your Questions Answered
From bonuses to deposits, slots, cricket betting, and VIP benefits — find detailed answers to everything here.
Welcome to tkbid. This FAQ page is made for players in Bangladesh — the most frequently asked questions about claiming bonuses, deposit and withdrawal methods, slot game concepts, cricket betting markets, and VIP cashback are all gathered in one place. If you can't find an answer, our 24/7 support team is always ready to help.
All FAQs
Find the question relevant to you from the sections below.
Welcome Bonus
When you open an account at tkbid for the first time and deposit at least ৳500, a 100% welcome bonus is automatically added to your account. No separate code or application is needed. The maximum bonus amount is ৳20,000. For example, if you deposit ৳1,000 you receive ৳1,000 as a bonus, bringing your total balance to ৳2,000.
The wagering requirement applies only to the bonus amount — not to the deposited funds. Bonus amount × 15 = total amount you need to wager. For example, if you receive a ৳1,000 bonus, you must complete a total of ৳15,000 in wagers before the bonus can be withdrawn.
No, the welcome bonus can only be received once per account. It applies only at the time of the first deposit. For subsequent deposits, you can enjoy VIP cashback and other ongoing offers. Opening multiple accounts for one person is against the rules.
Yes, the bonus has a set expiry period. If the wagering requirement is not met within the specified time, the bonus may be cancelled automatically. For accurate information on the expiry period, read the terms and conditions or ask via live chat.
Yes, if you want to cancel a bonus after receiving it, contact the support team via live chat. Keep in mind that cancelling the bonus will also cancel any winnings earned from it, and only the original deposited amount will remain in the account.
Cricket & Sports Betting
Decimal odds are very straightforward — multiply the odds by your stake to get the total return. Example: with odds of 2.50 and a stake of ৳500, your total return if you win is ৳1,250 (which includes the original stake of ৳500, giving a profit of ৳750). Higher odds mean more profit but a lower chance of winning.
Yes, tkbid offers betting on the Bangladesh Premier League (BPL), the T20 World Cup, IPL, and various other international cricket tournaments. Log in to the platform and visit the Sports section for detailed market information.
The most popular markets in cricket betting are: Match Winner (which team wins), Top Batsman, Top Bowler, First Innings Total Runs, Over/Under Runs, and Total Wickets. For example, the "Match Winner" market is the most widely used in a Bangladesh vs India match.
Live in-play betting lets you place bets in real time while a match is in progress. The odds change as the game develops, which makes it very appealing to experienced bettors. For example, if a wicket falls in the tenth over, the odds on a run-out on the very next ball may shift.
Slot Questions
In a progressive jackpot, a small portion of every player's wager is added to a central pool. The pool keeps growing until someone wins the jackpot. Winning the jackpot is generally entirely random or depends on a specific combination of symbols — the rules vary from game to game.
In most slot games, free spins are triggered when a certain number of scatter symbols land on the reels. During free spins, a multiplier is usually active that increases the value of winnings. In some games it is possible to retrigger free spins by landing scatter symbols again during the feature.
Volatility refers to how risky a slot game is. High-volatility games pay out less often but the rewards are larger, while low-volatility games deliver smaller wins more frequently. Choosing a game with the right volatility for your budget and patience is a sensible approach.
With a limited budget, go for low-volatility slots — they help your balance last longer. Also check the minimum bet amount; some games let you play for very little per spin. For less experienced players, starting with small bets to understand the game's patterns is the best approach.
VIP & Cashback
Each week you receive cashback at a set rate on your net losses. The rate depends on your VIP level. Cashback is usually added to your account automatically at the end of the week and can be withdrawn directly or used in games.
tkbid has four VIP levels: Bronze — up to 0.2% weekly cashback; Silver — up to 0.5% cashback; Gold — up to 0.8% cashback; Platinum — up to 1.0% cashback. The higher the level, the greater the benefits.
Moving up to a higher VIP level brings benefits beyond a higher cashback rate, including dedicated support, faster withdrawal processing, and priority access to special promotions. Players who reach the Platinum level enjoy the most exclusive offers.
VIP points accumulate through regular gameplay and wagering. Once sufficient activity is completed, you are automatically promoted to the next level. Keeping your account active regularly and playing across different game sections speeds up the progression.
Deposit Questions
There are five deposit methods at tkbid: bKash, Nagad, Rocket, Upay and bank transfer (major Bangladeshi banks including Dutch-Bangla Bank, Islami Bank, and BRAC Bank). The minimum deposit amount is ৳500.
Log in to your account, go to the "Deposit" section, and select bKash. Send money or make a payment from your bKash app to the tkbid merchant number shown on the screen. Enter the transaction ID accurately in the deposit form. Your balance will be updated shortly.
First wait a few minutes, as slight delays can occur due to network conditions. If more than 15 minutes have passed, contact live chat with your transaction receipt or screenshot. The support team will resolve the issue promptly.
tkbid does not charge any additional fee on deposits. However, your mobile banking service (bKash, Nagad, etc.) or bank may apply their own transaction charges. Check your payment provider's fee policy for best results.
The minimum withdrawal amount is ৳500. Once the request is approved, funds generally reach your mobile banking or bank account within 30 minutes to 3 hours. There may be a slight delay during peak times.
Didn't find the answer to your question?
Our support team is available seven days a week, twenty-four hours a day. Help is available in Bengali or English — whichever you prefer.
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